Call, E-mail or Visit RPU
RPU Customer Service team can answer all of your water/electric billing and account questions. 311 Call Center can help answer all of your non-emergency city services questions or requests that may also be submitted on the 311 mobile application. Check our frequently-asked questions or contact us by e-mail, by-phone, or in-person.
Contact Us by Phone
Our customer service call center can answer all of your water/electric billing and account questions during the following hours:
Call Center HoursMonday through Friday – 7:00 am – 6:00 pm
Saturday 8:00 am – 1:00 pm
Contact Us by E-mail
Send an e-mail to CallCenter@RiversideCA.gov and get a response within 2-5 days.
Visit Our Offices
You're welcome to visit our customer service centers for in-person assistance. We're happy to help with all your water & electric needs.
Riverside Public Utilities is committed to the community we serve. Whether we are providing funding that helps provide parks and recreation, library, and public safety service, or sponsoring community service groups and annual events, we are proud to give back to the community.