Holiday Schedule at the One Stop Shop
POLICY DURING THE COVID-19 DECLARED EMERGENCY
Beginning Tuesday, October 6, 2020, the One Stop Shop will reopen to the public with limited capacity, modified working hours, and safe practices in place as we continue to provide development services during the COVID-19 pandemic. The One Stop Shop will open to the public from 10 am to 2 pm, Monday through Friday. Based on customer demand and volume, the One Stop Shop hours may vary and we encourage you to call ahead.
Please allow additional time to process applications as we continue working with a reduced work force in place and limited customer capacity to maximize safe practices in the workplace.
We encourage you to call our One Stop Shop with any questions before visiting City Hall in person. Stay safe, save time, and save money utilizing the City’s online resources and avoid the possibility of long wait times for service in the One Stop Shop.
For customers choosing to visit the One Stop Shop, please note the following conditions apply to ensure a safe environment for all:
- Customers must wear appropriate face coverings while visiting City Hall
- Customer temperature checks are mandatory before entering the One Stop Shop
- Only one customer per project will be permitted in the One Stop Shop to ensure appropriate social distancing. Exceptions: One parent and a child, a non-Spanish speaking translator is needed, or one person assisting a disabled patron
- A maximum customer limit has been implemented in the One Stop Shop lobby with a designated overflow waiting area outside of the ground floor lobby entrance in the plaza, as needed:
Existing Projects: Existing permit applications under review and utilizing a paper plan format may drop off resubmittals at City Hall in accordance with this policy or by visiting the One Stop Shop when open to the public.
REMOTE SUMBITTALS FOR NEW/EXISTING PROJECTS: Fire plan check submittals may be dropped off at City Hall Monday through Friday during business hours open to the public or mailed in accordance with the policy below:
DROP OFF PAPER PLAN SUBMITTALS
Navigate to the online fire permit application, complete and attach to your plans. Submit paper plans and any supporting documents to City Hall during normal business hours along with the One Stop Shop Transmittal Form. Fire staff will reach out to you with any application requirements and fees due to ensure your application is deemed complete. Once your permit application is deemed complete and fees are paid your plan review process will begin the next business day. If you want your plans returned to via courier, please see instruction below.
MAIL IN PLANS
Fire plan check submittals, including plan revisions, may be processed remotely through established temporary procedures using a courier of their choice (UPS, FEDX, USPS, etc.). Please include self-addressed stamped envelope or package that fits your sets of plans; and include the fire permit application with your plan submittal.
All Drop Off and Mailed Plan Submittals must include three copies of the plan with applicable cut sheets/hydraulic calculations/CSFM listing etc. as it applies to your scope of work. Fire staff will contact you to process your application and schedule all necessary transactions remotely.
Field inspections for projects with issued permits will continue by applicant’s request while practicing alternative safe distancing practices, including social distancing; wearing face mask/covering, and/or unoccupied space during inspection(s). Please note that all existing projects will have expiration dates extended sixty days to help ensure they remain valid through the declared emergency.
Please contact the Fire Prevention Division at (951) 826-5737 for further information.
To pay online: https://www.riversideca.gov/fire/payment/
Click on “Fire Online Payment System – City of Riverside”
Type: Plan Check Permit fees
Mailing Address: City of Riverside, Fire Prevention Division
3900 Main St. 3rd Floor
Riverside, CA 92522
Thank you for your patience and understanding.
The Fire Prevention Division is located at 3900 Main St., on the 3rd floor of City Hall. The Division is headed by Fire Marshal Jennifer McDowell and consists of two plan check engineers, a senior fire inspector, seven fire inspectors, an administrative assistant, administrative analyst/hazardous materials specialist and a senior office specialist.
The Division currently enforces the 2019 California Fire, Building, Electrical, Mechanical, Plumbing and Residential Codes, as amended by the Riverside Municipal Code, in addition to National Fire Protection Association standards; Title 19, of the California Public Safety Code; and, the California Health and Safety Code.
In March 1993, the City of Riverside implemented an Automatic Fire Sprinkler Ordinance. All new construction, including single family homes, are required to install an automatic fire sprinkler system when the structure is being built.
3900 Main Street, 3rd Floor, Riverside, CA 92522