RPU Scam Alert

Published: 06/10/2024


Protect yourself, your family, or your business and know the signs of a scam!

How to Spot A Utilities Scam               

In one of the most common utilities scams, a caller may:

  • Pretend to be from your utility. Your caller ID may even display your utility’s name.
  • Threaten to turnoff power, water or natural gas service within an hour
  • Demand immediate payment, often by prepaid debit card

Please know that RPU would NEVER:

  • Call and ask for personal payment information
  • Request payment in person at a customer’s home or business
  • Demand immediate payment
  • Disconnect you on short notice
  • Request access to the inside of your home

Whenever in doubt, contact our Customer Service team at (951) 782-0330 to discuss your RPU account.