COVID-19/Coronavirus Update



Beginning Monday November 23, 2020, the One Stop Shop will continue to provide development services but will be closed to the public until further notice. To additionally combat the spread of the virus, a significant reduction of our workforce is in place to maximize social distancing within City facilities.  Although we will work to be as responsive as possible, additional time is needed to process applications, perform plan review, and provide field inspection services. Please anticipate some delay in the development process as we continue to respond to this crisis.

Beginning October 8, 2020, customers are highly encouraged to submit permit applications, make payments, monitor project status and complete the plan review process remotely using the new Public Permit Portal. We encourage you to call our One Stop Shop with any questions. Stay safe, save time, and save money utilizing the City’s online resources. 

  • EXISTING ENTITLEMENT PROJECT RESUBMISSIONS: Entitlement application resubmittals will be accepted  in electronic format through a OneDrive link.  Please contact your Case Planner who will provide you with assistance for your specific project(s).


  • NEW ENTITLEMENT PROJECT SUBMISSIONS: New entitlement applications are highly encouraged to submit in electronic format through our Preliminary Application on-line.  As an alternative, paper format applications may be submitted per the paper plan submittal policy or at the One Stop Shop. Following your initial submission, a Case Planner will be assigned and can help you with your application.   

Please note: All projects with entitlement expirations up to the end of the Emergency Declaration will have expiration dates extended 180 days to ensure they remain valid as we continue to work through this crisis.  This does not include maps subject to the Subdivision Map Act.


Please reach out to our staff at CDDInfo@riversideca.gov or 951-826-5371 for further information.


Thank you for your patience and understanding. 


As the largest city in the Inland Empire, Riverside is a diverse and dynamic City experiencing tremendous growth and investment. The City offers a rich agricultural heritage, unique architecture, affordable housing stock and business friendly environment that is unique to Southern California.

Our Planning Division is committed to urban planning and design that results in a livable, high-quality of place – where people can live, work and play. By focusing on creative solutions for our customers, and in developing our long-range plans, Riverside is poised to become the location of choice for residents and businesses.

Mission Statement

Our Planning Division commits to creative urban planning and design solutions that allows Riverside to be a livable, high-quality location of choice for businesses and residents.


We are committed to urban planning and design that results in a livable, high-quality of place.



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