POLICY DURING THE COVID-19 DECLARED EMERGENCY
Beginning April 15, 2021, the One Stop Shop will open to the public in an expanded capacity from 9 am to 4 pm Monday through Friday, except Wednesdays from 10 am to 4 pm. Based on customer demand and volume, the One Stop Shop hours may vary and we encourage you to call ahead to help ensure you receive service.
Please allow additional time to process applications as we continue working with a reduced work force in place and limited customer capacity to maximize safe practices in the workplace.
Customers are highly encouraged to continue submitting all permit applications, payments, monitor project status and complete the plan review process remotely using the Public Permit Portal. We encourage you to call our One Stop Shop with any questions before visiting City Hall in person. Stay safe, save time, and save money utilizing the City’s online resources and avoid the possibility of long wait times for service in the One Stop Shop.
For customers choosing to visit the One Stop Shop, please note the following conditions apply to ensure a safe environment for all:
Existing Projects: Existing permit applications under review and utilizing a paper plan format may continue to drop off resubmittals at City Hall in accordance with the paper plan submittal policy below. Existing electronic submittals which are utilizing email@example.com will continue to do so using pdf format and should be submitted through e-mail to firstname.lastname@example.org. This includes street opening permit drawings (including traffic control plans), grading, construction, traffic, water quality management plans and hydrology studies. Permit issuance will follow established procedures and may be issued remotely.
New Projects: all new permit applications are highly encouraged to register and utilize the new Public Permit Portal.
Customers may also submit new permit applications, make payments and submit projects by visiting the One Stop Shop during limited business hours open to the public in accordance with this policy.
Also note that existing permit and plan check applications will continue to remain valid with expiration dates extended 180 days beyond the lifting date of the declared emergency, when occurs. This does not include parcel and tract map approvals, which are subject to the Subdivision Map Act of the State of California.
Public Works Permit Inspections: projects with issued permits will continue to receive inspection services while practicing safety measures in compliance with State Guidelines and City policy.
Please contact Public Works Land Development at (951) 826-5341 for further information.
Thank you for your patience and understanding.
PAPER PLAN SUBMITTALS
New Permit Applications with Paper Plans:
Step 2: Public Works Land Development staff will reach out to you with any application requirements and fees due to ensure your application is deemed complete
Step 3: Provide all required information and pay plan check fees remotely per Public Works Land Development staff direction prior to any submittal
Step 4: Once your permit application is deemed complete and fees are paid, submit paper plans and any supporting documents to City Hall during normal business hours in accordance with the One Stop Shop Transmittal Form instructions below. Your plan check turnaround time will start once step 4 is completed on the next business day
Existing Permit Application Resubmittals with Paper Plans:
Step 1: When ready to resubmit paper plans, reach out to Land Development staff first to ensure you know exactly what to resubmit (sets of plans, supporting documents, forms, any fees due, etc.
Step 2: Once any fees due are paid remotely (if applicable) proceed to resubmit plans and supporting documents along with a completed One Stop Shop Transmittal Form during normal business hours. Your plan check turnaround time will start once step 2 is completed on the next business day
Please contact Public Works Land Development at (951) 826-5800 or email@example.com for further information.
Thank you for your patience and understanding.
Permits are issued for the work of grading and paving streets, sidewalks and alleys, and of constructing and installing curbs, gutters, culverts, drains, drainage systems, sanitary sewers and appurtenant work.
Public Works permits are valid for one year. A written submission of extension request is required prior to expiration of the permit. The Public Works Department will review and approve the extension request. The extension is good once for one year additional time.
To schedule an inspection of your Public Works Permit, visit our scheduling page by CLICKING HERE. Once the request is submitted, our inspector will contact you within 24 to 48 hours.
A construction permit is required when the proposed work involves in preparing sub-grade, paving, installing sewer or drain pipe; constructing curbs, gutters, driveways, sidewalks, manholes, catch basins or similar structures in any street, alley, or easement within the City.
The applicant must be a state licensed contractor with the class license applicable to the work he is going to perform as stated on the Permit-Insurance Requirements form. The subject improvement plans must have been approved and signed by the City Engineer prior to obtaining the Construction permit. A traffic control plan is also required.
If the work is to be on either minor or collector streets, the traffic control plan can be replaced with the WATCH Manual (Work Area Traffic Control Handbook) or MUTCD (Manual on Uniform Traffic Control Devices).
If the work is to be on an arterial street, the formal submittal of the traffic control plan is required for Public Works review and approval prior to permit issuance. The plan check engineer will determine the permit fee for you based on the proposed work on the approved plan.
The construction permit can be obtained immediately with the approved plans and fees.
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A street opening permit is required when:
The applicant requirements are identical to those for a Construction Permit, see Permit-Insurance Requirements. There is an additional requirement to submit an approved set of plans (four each) showing the work to be done, and four sets of Traffic Control Plans (M.U.T.C.D. or W.A.T.C.H. typical details are acceptable; otherwise an engineered traffic control plan is required within 300' LF of a signalized intersection). Finally, the Public Works Department counter staff will determine the permit fee for you based on the work proposed.
When all the necessary information and fees are prepared by the applicant, the street opening permit can be obtained within 7 to 10 business days from the time first submitted.
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3900 Main Street - 4th Floor
Riverside, CA 92522
Phone: (951) 826-5800
|Monday - Friday||7:30am - 5:30pm|
|Closed Major Holidays|