Phone: (951) 826-5381
Hours: 8:00 a.m. - 4:30 p.m. Monday - Friday
Closed for Lunch 12:00 p.m. - 1:00 p.m.
Closed on Weekends and Major Holidays
Address: 2880 Hulen Place Riverside, CA 92507
Phone: (951) 826-3938
Hours: 7:30 a.m. - 4:30 p.m. Monday - Friday
Phone: (951) 826-2200
Phone: (951) 826-5311
Happiness abounds: Meet Mason and Viviana Tapia. This expecting couple now has a warm place to call home! The City was able to recently place them in housing through the City's Supportive Housing Program. We can't wait to see them welcome their new baby to the world!
Mr. Jerry Gower was housed through the Permanent Supportive Housing program on February, 8, 2018. Jerry is a senior client that was homeless for 5 years in the City of Riverside. He is medically disabled and was referred to us through the Coordinated Entry System. Mr. Gower has a service dog named Tweety and he is happy that he is finally housed.
Derek Jackson Jr. is 30 years old and has been homeless for 3 years. He previously lived in Jackson, Michigan and after experiencing a divorce and financial hardship he sought opportunities in California 3 years ago. He worked a seasonal job at Kohl’s in San Bernardino and floated around staying in hotels and motels for over two years, and spent the last few months living on the streets. He faced hardships with hunger, lack of money, loneliness, sleeping on the ground, and temptations. He looked for a shelter in the San Bernardino area and when he couldn’t find anything, he found Path of Life Ministries Shelter here in Riverside and took a Lyft to get to the shelter.
One day, while seeking job opportunities, he met City of Riverside Homeless Outreach Team Member Mike Whitham and he asked him for work. Mike pointed him in the direction of fellow team member Adrian, at the Access Center, where he learned about the Riverside At Work (RAW) program and applied. He feels so happy to finally have a place of his own, to grow, and to have a sanctuary that he can call his. He’s an aspiring actor and once he completes the Workforce Development job skills training program, he hopes to become a chef.
Recently, we had the opportunity to interview Karena Ramirez at her new Permanent Supportive Housing Unit. Unfortunately, after losing her business, she and her 12-year-old daughter became homeless here in Riverside. Karena did not give up; her heart and determination never wavered. Throughout their struggle, her daughter maintained exceptional school attendance and Karena was able to utilize valuable resources and ultimately find success by participating in the Riverside at Work Program. Karena says she is grateful to be able move forward and is planning to return to school herself.
The Outreach Team first met Matt in March 2015. He was first placed in the foster care system at the age of seven. Matt was removed from his parents' legal custody due to their ongoing substance abuse issues, repeated felony arrests and direct ties to dealing drugs.
When he turned 18 years old, Matt decided to leave the foster care system. He began living on the streets in a homeless encampment located only two blocks from the Riverside Homeless Access Center. When the Outreach Team first engaged Matt, his clothes were extremely soiled, torn, tattered and appeared to have not been washed for weeks.
His hands and arms were so heavily covered in dirt it appeared as if he was a mechanic working in a shop all day. Still, Matt was always pleasant to speak with, and would often entertain conversations about help for services. However, he was not ready to make the commitment at the time.
In January 2016 the Outreach Team started to notice a rapid decline in Matt’s physical appearance. It was apparent he was using drugs. Many of the individuals with whom Matt frequently hung out expressed deep concern for his personal safety. He was involved with gangs, and owed several gang members money for drugs.
In March 2016 Matt agreed to sit down with Outreach and discuss some of his ongoing issues. However, he was completely distracted and could not maintain a conversation without scratching at his open sores. When the Outreach Case Manager shared with Matt what he knew about his welfare and safety being in jeopardy; he broke down in tears. It was evident he was physically and emotionally drained. The Case Manager recognized the opportunity to use Matt’s stress as a motivator, and asked that he would trust him and the Outreach Team. They reassured Matt that they would help him get sober and provide him with a plan, which could possibly help save his life from the situation he found himself in by participating in criminal addictive behaviors. Matt agreed to enter treatment and was immediately placed into a 30-day rehabilitation program, outside of the city where he would be safe from the retaliation of his gang affiliations.
During Matt’s stay in the treatment program, Outreach was able to provide him with a connection to the California
Conservation Corps. Here, he would be paid for training while he lived at a conservation camp in one of our many State Parks. After learning all the necessary skills in the conservation trade of his choice, Matt will be provided direct job placement. He is currently finishing school to receive his high school diploma, and he is now certified by the State to move forward in a career as a fire fighter. Matt has already been approved by a local fire house near Lake Tahoe, where he will be employed full time.
This was my first time being homeless. My homeless experience was transformational on an emotional and spiritual level. I understand why some women succumb to certain behaviors, addictions, and elements of society because of their situations, but I have always been observant and tried to be strong and informed. When I slept in my tinted window van to avoid shelters, I chose secluded private areas. I kept remembering that one of my instructors had said that I had the where-with-all to motivate and inspire others with my life story. That helped to keep me strong.