COVID-19/Coronavirus Update

Mission Statement & Core Values

Mission Statement

The City of Riverside is committed to providing high quality municipal services to ensure safe, inclusive, and livable community.

Core Values

Integrity and Credibility

We seek to earn the public’s trust and the trust of one another.

Commitment to Service and Action

We put our customers first. We facilitate, enable and problem solve. We communicate regularly with our customers to determine their satisfaction with our performance.


We establish measurable performance goals and recognize achievement. We define and assign responsibility and authority and hold ourselves accountable for results.

Inclusiveness and Diversity

We appreciate the uniqueness of each individual. We treat each person within the organization and the larger community with respect and dignity.


We identify ourselves with pride as part of the City of Riverside. As City representatives, we commit ourselves to advancing the goals of the entire City organization.

Personal Growth

We believe Riverside employees want to excel and will create a learning environment that maximizes the potential of each person.


We are creative in meeting the community’s changing needs and preparing for the future. We strive for excellence and timeliness in the quality of our work.


We form effective work groups that maximize resources and deliver high quality services within and across departments. We listen to each other and give honest feedback.

City Manager’s Statement

  • Public Interest is our mindset
  • Public Trust is our responsibility
  • Public Good is the purpose of our deeds
  • Public Benefit is the outcome of our efforts