Customers must fulfill all program guidelines, program specific and general RPU program guidelines, to be eligible for incentives.

A pre-inspection is required to receive an incentive on all non-residential programs.

Rebates are based on product cost only. Labor, additional parts, and tax are excluded.

The level of incentive is based on size and or efficiency of the qualified product. Rebate amount cannot exceed the purchase price of the new product.

The incentive cap is $25,000 for participation in all programs per customer, per calendar year with the rebate being no more than 25% of the product/equipment cost.

Rebates must be submitted within 90 days of purchase to qualify.

A copy of the dated sales receipt must be provided, and is subject to verification. The sales receipt must note all necessary information on the qualifying product. Including, but not limited to: make and model number or type, vendor, date, and price per qualifying unit.

Incentives are paid to installations on to the existing building. New construction does not qualify.

Incentive will be paid to the electric customer of record only. An exception will be made if the tenant or renter provides proof of purchase.

Incentives are paid on a first come, first served basis and are subject to fund availability.

Qualified products must be installed and in operation at the customer's service address.

Customers are responsible for following program guidelines and checking with any state, county, city government and/or homeowner’s association in reference to codes, ordinances, local conditions, restrictions, rules and regulations prior to installing any new equipment.

RPU reserves the right to determine product eligibility.

RPU does not endorse or recommend specific brands, products or dealers nor does it guarantee material or workmanship; acceptance of such is customer's responsibility.

In the event it is determined through inspection that the customer is not in compliance with the requirements of the program as set forth in the guidelines, RPU may recover the total amount of the incentive paid / rate reduction realized to customer for non-compliance. The amount shall be billed on the customer's regular utility billing from the City and shall be a part of customer's utility service charges payable to the City.

Customers participating in this program may be asked to complete a telephone/mail in survey that is used as a benchmark for energy savings attributed to the program.

RPU reserves the right to modify or discontinue this program without prior notice at its discretion.