Public Utilities

Public Utilities

Executive Staff

Girish Balachandran

General Manager, Riverside Public Utilities

girish@riversideca.gov

Girish Balachandran is a 24-year veteran of California municipal utilities (including water, electricity and natural gas). Currently he is the General Manager of Riverside Public Utilities (RPU), which serves electricity to approximately 105,000 customers and water to approximately 65,000 customers, and is one of the largest municipal utilities in California.

Since joining RPU in 2014, Balachandran has initiated a number of innovative and collaborative processes focused on the following priorities: rebuilding aging water and electrical infrastructure, utilizing advanced technology to improve service delivery and customer satisfaction, developing the workforce to meet new skills needed in the utility of the future, and developing business models for the utility to adapt and thrive in a an uncertain environment.

Before joining RPU, Balachandran served as General Manager of Alameda Municipal Power (AMP) for seven years. Balachandran led a series of changes that resulted in AMP’s #1 rating in residential customer satisfaction after years of steady improvement, bond-rating increase from A- to A+, and selling a failing telecom system to end years of financial losses.

Prior to his tenure in Alameda, Balachandran served in a variety of capacities with the City of Palo Alto Utilities, including Assistant Director of Utilities, Resource Management. He started his career as an analyst with Pasadena Water and Power after obtaining his Masters in Electrical Engineering from University of California, Los Angeles.

Kevin S. Milligan

Deputy General Manager

kmilligan@riversideca.gov

Kevin S. Milligan was named the Deputy General Manager for Riverside Public Utilities in December 2014. He started his career with RPU in 1984 as an entry level engineering aide, advancing steadily to principal water engineer before joining the executive management staff in 2005.

He is a registered professional engineer and holds a Bachelor of Science in Civil Engineering from California State Polytechnic University, Pomona, and a Master of Business Administration degree from the University of Redlands.

Milligan is a lifelong resident of Riverside. He attended local Riverside schools and graduated from Arlington High School.

He is active in local, regional, and national water industry groups, including the Water Management Committee of the Association of California Water Agencies and the Management and Regulatory Committees of the Association of Metropolitan Water Agencies. He is a member of the American Water Works Association, the American Society of Civil Engineers, Engineers Without Borders – USA, and the Environmental and Water Resources Institute.

He currently serves on the board of directors for the Gage Canal Company and the Meeks and Daley Water Company. He is also a member of the San Bernardino Valley Municipal Water District Advisory Commission on Water Policy.

Michael J. Bacich

Assistant General Manager
Customer Relations/Marketing

mbacich@riversideca.gov

Mike Bacich serves as the Assistant General Manager of Customer Relations and Marketing for Riverside Public Utilities (RPU) and the Sustainability Officer for the City of Riverside.

 

He manages business relations, public benefits, marketing, customer service and field services divisions as well as sustainability programs for the City.  Since 1999, Bacich has played a vital role in RPU’s nationally-recognized marketing, customer communications, media and public relations, public benefits, and educational outreach programs for RPU and since 2007 has led the sustainability efforts for the City.  He directs the implementation of the City’s progressive, 19-point Green Action Plan that provides the roadmap for the City’s sustainability goals for photovoltaic power, greenhouse gas reduction and both water and energy efficiency.   

 

Since 2009, he has represented RPU as a Director of the American Public Power Association’s DEED (Demonstration of Energy-Efficient Developments) Board, representing Region 6, which includes California, Arizona, and Nevada.  He maintains active membership with the Sustainable Communities Coalition, Public Relations Society of America, and the American Marketing Association.  He is a University of California, Riverside graduate with a degree in political science. 

 

Bacich demonstrates his commitment to the Riverside community by serving as a board member of Community Connect, a non-profit that is dedicated to creating healthy and safe communities by connecting those in need with those who can help.  He is also a graduate of the Greater Riverside Chambers of Commerce Leadership Riverside class of 2005.

 

Todd Jorgenson

Interim Assistant General Manager – Water

tjorgenson@riversideca.gov

Todd Jorgenson is the Interim Assistant General Manager, Water for Riverside Public Utilities. Jorgenson has over 18 years of experience in the Water Utility industry.

After spending seven years with the Coachella Valley Water District, Todd joined the City in 2004. Other positions Todd has held include Senior Engineer, Water Operations Manager and Engineering Manager. With this experience, he has developed expertise in all facets of the water utility.

Todd holds a Bachelors of Science and a Master of Science in civil engineering from Brigham Young University and a Master’s of Business Administration from Cal State San Bernardino. Todd is involved with several professional organizations and is currently on the governing board of the California-Nevada Section of the American Water Works Association.

Todd has provided leadership and guidance to promote forward thinking initiatives such as the water system automation project, the operational database management system and the water energy management master plan.

Laura Chavez-Nomura

Asst. GM Finance/Administration

lnomura@riversideca.gov

Laura Chavez-Nomura is the Assistant General Manager, Finance/Administration for Riverside Public Utilities. Her areas of responsibility currently include overseeing all utility financial-related activities, including operating and capital budgets, accounting and financial reporting, financial forecasting, bond issuances, internal and external audits, rate administration and rate structuring, and utility billing.

Chavez-Nomura started her public service career in 1998 when she joined RPU as a Principal Analyst for finance and rates. Before serving in her current role, Chavez-Nomura also served as Finance Director for the California cities of Hemet and Irwindale and also served as the Controller for the City of Riverside.

Prior to joining public service, Chavez-Nomura worked as an audit manager for McGladrey & Pullen, LLP, a national accounting and management consulting firm that operates through 90 locations in the United States. Her primary focus was local government: cities, special districts and joint powers agencies.

Chavez-Nomura holds a Bachelor of Arts degree in Accounting from California State University, Fullerton, and is a Certified Public Accountant. Chavez-Nomura serves on various committees of the Southern California Public Power Authority, the Intermountain Power Project, and San Onofre Nuclear Generating Station.

She is member of the American Institute of Certified Public Accountants, California Society of Certified Public Accountants, Government Finance Officers Association, and is the current President of the California Society of Municipal Finance Officers Association.

Pat Hohl

Assistant General Manager – Energy Delivery

phohl@riversideca.gov

Pat Hohl is the Assistant General Manager of Energy Delivery for Riverside Public Utilities. Hohl has more than 30 years of experience in the electric utilities industry. After spending his first six years with the Philadelphia Electric Company, Hohl joined RPU in 1990 as an Electrical Engineer.

Hohl steadily advanced in his career at RPU obtaining positions of Senior Electric Engineer, Principal Engineer – Customer Engineering, Electric Field Manager, and most recently Electric Engineering Manager.

Hohl obtained his Bachelor’s degree in Electrical Engineering from Drexel University. He is the author of several books related to Geospatial Information Systems (GIS) and is the author of several magazine articles and professional papers.

As RPU continues its preparation to adapt to the transformative changes occurring in the electric power industry, Hohl’s depth of technical expertise and his intimate knowledge of RPU’s electric system will serve our customers, the executive management team, our employees, the Board and the City Council very well.

Reiko Kerr

Assistant General Manager
Resources

rkerr@riversideca.gov

Reiko Kerr is the Assistant General Manager, Resources for Riverside Public Utilities, and is a certified public accountant. Her areas of responsibility currently include resource planning, market operations, power generation, contracts (energy, gas and transmission), joint projects, and regulatory compliance relating to wholesale energy and transmission activities under the Federal Energy Regulatory Commission, California Independent System Operator, California Energy Commission and North American Electric Reliability Corporation.

Kerr started her public service career in 2000 when she joined RPU’s management team. Before serving in her current role, Kerr also served as RPU’s Assistant General Manager, Finance/Administration, Finance/Rates Manager; Energy Risk Manager, Assistant Chief Financial Officer; and Resources Contracts/Projects Manager.

In addition to those outlined above, her areas of responsibility have also included all aspects of financial management for both the electric and water utilities including: financial planning, budgeting, financial reporting, debt issuance, rates administration and development, utility billing, customer service, field service, and information technology.

Kerr serves on various committees of the Southern California Public Power Authority, the Intermountain Power Project, San Onofre Nuclear Generating Station, and the Mead-Adelanto and Mead-Phoenix Transmission projects.

She is member of the American Institute of Certified Public Accountants, Institute of Management Accountants, and is a Charter Member of the Association of Women in Water, Energy and the Environment.

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Established in 1895, Riverside Public Utilities is a consumer-owned water and electric utility governed by a Board of nine community volunteers that provides high quality, reliable services to over 107,500 metered electric customers and 64,500 metered water customers throughout the City of Riverside.

The Utility is committed to increased use of renewable energy resources and sustainable living practices that help reduce environmental impacts within the City of Riverside and the state of California.

In addition to maintaining some of the lowest water and electric rates in Southern California, Riverside Public Utilities is proud to offer its customers a variety of programs that provide valuable rebates and services.

All are designed to serve the needs of our customers and help promote a thriving community in which to live and work.

Mission
The City of Riverside Public Utilities Department is committed to the highest quality water and electric services at the lowest possible rates to benefit the community.
Ten-Year Vision
Our customers will recognize Riverside Pubic Utilities as a unique community asset with a global reputation for innovation, sustainability and enhanced quality of life.
Core Values
  • Safety
  • Honesty and Integrity
  • Teamwork
  • Professionalism
  • Quality service
  • Creativity and Innovation
  • Inclusiveness and Mutual Respect
  • Community Involvement
  • Environmental Stewardship
Three-Year Goals 2012-2015
  • Contribute to the City of Riverside’s economic development while preserving RPU’s financial strength
  • Maximize the use of technology to improve utility operations
  • Impact positively legislation and regulations at all levels of government
  • Develop and implement electric and water resource plans
  • Create and implement a workforce development plan
Ten-Year Goals
  • Employ state-of-the-art technology to maximize reliability and customer service
  • Foster economic development and job growth in the City of Riverside
  • Communicate effectively the accomplishments, challenges and opportunities for the full utilization of our electric and water resources
  • Develop fully our low-cost, sustainable, reliable electric and water resources
  • Enhance the effective and efficient operation of all areas of the utility
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