RIVERSIDE REGIONAL WATER QUALITY TREATMENT PLANT
5950 Acorn Street Riverside, California
Phone: 951-351-6140

 
 
 
 

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FREQUENTLY ASKED QUESTIONS AND ANSWERS
   
What can I do to prevent sewer line problems?
 

The main causes of blocked sewer lines are grease that builds up in the line and tree roots that seek the water in the line.

 

Regular maintenance products (Drain-O, Liquid Plumber, etc.) should be used on a regualr basis to avoid build up of grease in your traps. Never pour kitchen grease down the drain. Put it in a container and dispose of it in the trash.

 

Trees and shrubs planted too close to sewer pipes can also cause problems. The roots get into the pipes creating blockages and broken sewer lines that can be expensive to repair.

My sewer line is not working, who is responsible to fix it?
 

Care and maintenance of the house sewer line (lateral) is the responsibility of the property owner including any part that extends from the building into the street or public right-of-way. This sewer lateral goes all the way from the building to where it taps into the City’s main sewer line usually located in the street or alley. When this line becomes plugged, it is the property owner's responsibility to fix.

What can I do about slow drainage in my toilets and drains?
 

Check with your neighbors to see if they are experiencing similar problems. If neighbors are having the same slow drainage, there is a chance that there is a problem in the public sewer main and the City’s responsibility. Call: 951-351-6140 to report the problem.

If neighbors are not having sewer problems your sewer lateral may be blocked or broken and the homeowner is responsible for repairs.
What can be done about sewage odors coming from the manholes?
 

Wastewater contains naturally occurring gases that can build-up and create odors. Sometimes during heavy rains or warm temperatures the odor can increase and cold weather and low temperatures can decrease odors. Call 951-351-6140 to report unpleasant odors coming from manholes so we can investigate and correct the problem.

What part of the sewer line is the City responsible to fix?
 

The City is responsible for repair and maintenance of the sewer mains located in the streets and in public easements. Our responsibility ends where the lateral line connects to the main line.

Can anyone dump into the City’s manholes?
 

No, dumping into City manholes is not permitted. Please call us at 951-351-6140 and report anyone illegally dumping into our City manholes.

Where can I dump sewage from my R. V.?
 

Riverside Regional Water Quality Control Plant has a R.V. dump station at 5950 Acorn Street, located between Jurupa Avenue and Van Boulevard. The service is free for recreational vehicle users and offered 7 days a week:

  • Monday - Friday from 7:00 A.M. to 5:00 P.M.
  • Saturday & Sunday - From 12:00 P.M. to 4:00 P.M.
  • For more information on this facility call 951-351-6140.
Do I need to notify the City before I drain my pool?
 

Yes, call 951-351-6145 to notify us. Our Industrial Waste Division will need your address and 24 hours notice to approve draining your pool. Pools may not be drained into our storm drains, street gutters or sewer manholes. Pools must be drained through your on-site sewer clean-out.

What not to flush down the drain?
  Antifreeze, Car & Home Batteries, Oil & Oil Filters, & Latex Paint
 

When leftover paint, used oil, pool chemicals or any other product containing potentially dangerous materials are thrown away, they become "household hazardous wastes." They should never be washed down the drain into our sewer or storm drain systems.

 

 
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