Public Works

Shopping Cart Retrieval Program

The City of Riverside is concerned about neighborhood blight and public safety issues associated with abandoned shopping carts. As a result, on September 6, 2005, the City Council amended Chapter 9.58 of the Riverside Municipal Code  The amendment requires store operators that provide carts to its customers to either contract with the City for Cart retrieval services or submit to the City of Riverside a prevention plan to prevent cart removal from the business premises.

Shopping Carts are provided by stores for customer use. Often, carts not returned to appropriate locations and end up abandoned in the community.

Shopping Cart Abandonment creates blight in our neighborhoods and environment.

  • abandoned shopping cart clip art
  • shopping cart abandoned in lake

Report Abandoned Shopping Carts

shopping carts

Abandoned shopping carts constitute a nuisance, create safety hazards, cause blight, and interfere with pedestrian and vehicular traffic within the City of Riverside.

You can help reduce these hazards by reporting abandoned shopping carts in the public right-of-way. There are several ways to report abandoned carts:

    Phone applications
  • CartSnap i-phone app
  • Mobile 311 app


    By Phone
  • 1-800-252-4613
  • 311
  • 951-826-5311

Shopping Cart Regulations

crossing guard City Ordinance 6820 - Requires business owners to contract with the City of Riverside for shopping cart retrieval services, or to have an approved plan for cart removal prevention.

RMC Chapter 9.58 - Describes the retrieval, impound and disposal of lost, stolen, or abandoned shopping carts.

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