Frequently Asked Questions

Who handles complaints or issues with handicapped parking spaces in business parking lots around town?

Handicapped parking spaces are governed by the State of California and citations are issued to vehicles not displaying the proper placard.

Any other complaints such as non-compliant spaces (including missing signs or repainting the stall and access zone) are handled by the City of Riverside Community Development - Building and Safety Division and they can be reached at (951) 826-5697.

My handicapped placard was not visible and I was given a parking ticket.  What do I do now?

Upon verification of your placard registration, the citation will either be reduced to $20 or dismissed depending on the parking violation. To report your placard lost or stolen you should contact the Department of Motor Vehicles (DMV) right away.