The City of Riverside is now offering smart phone applications to report problems.
Follow the instructions below to download the application to your phone (iPhone or Android). When you see a pothole, graffiti or other problem, open the application, take a photo with your phone, select the type of issue, and send. The photo (along with the address via GPS and date/time stamp) goes to the City's 311 Call Center and generates a service request.
- Stay safe; don't attempt to use these applications (or any app for that matter) while driving.
- The app works much better outdoors than it does indoors.
- Most data plans allow for unlimited photos and incident submissions; check your plan.
To install the application from iPhone devices, go to the iTunes App store and search for "Riverside 311".
You can also input: itms://itunes.apple.com/us/app/riverside-resident-connect/id378014411?mt=8 directly into your address bar.
From Android devices, go to the Android marketplace and search for "Riverside311".
You can also input market://search?q=pname:info.johnwheeler.intentdemo directly into your address bar on the phone (not on the desktop).
From Blackberry devices, download the app at: http://www.riversideca.gov/mobile/311/RRC311V10.jad directly into your address bar on the phone (not on the desktop). For more information, download the guide here.
For the BlackBerry compatibility list click here.