It's Open Enrollment Season! Open Enrollment is the time to select your benefit choices for 2018. The City will be accepting Open Enrollment changes through the Employee Online System from October 30th through November 17th, 2017. Be advised that paper enrollment forms will not be accepted. Please review the Open Enrollment Benefit Letter for important 2018 plan changes.
The Human Resources Department will be offering Open Enrollment informational sessions and free Flu shots. The complete schedule of informational sessions can be accessed by clicking on the link below:
For complete details on the health, vision, and dental benefits for 2018, please utilize the resources on our 2018 Plan Summaries & Rates tab.
|If You Have Questions...|
|We encourage you to use on-line resources and toll-free provider numbers to obtain answers to questions from Plan Providers (e.g. Kaiser, Blue Shield of California, Delta, Local Advantage, and VSP) directly. You can obtain provider contact information by accessing the Provider Directory page. Specific problems or questions (e.g. billing) that cannot be addressed by the plan providers should be sent via email to firstname.lastname@example.org or by calling (951) 826-5639.|
|Kaiser 15 Plan (HMO)|
|Kaiser 30 Plan (HMO)|
|Retiree Senior Advantage Plans 65+|
Below are our frequently asked questions for the 2018 Open Enrollment period.
Please click on each category below to expand and view the questions.
For new Delta Care HMO members, you must contact Delta Care to designate a primary dentist at 800-422-4234 any time after December 18, 2017.
3900 Main St. 5th Floor
Riverside, CA 92522
Phone: (951) 826-5639
Fax: (951) 826-2421
|Mon - Fri||8:00am - 5:00pm|
|Closed on Weekends and Major Holidays|