City of Riverside California Human Resources
:: Frequently Asked Questions (FAQs)
When do New Hire benefits become effective?

Benefits become effective the first of the month following 30 days of employment. Example: Hire date is June 15th, 30 day probation is till July 15th, and benefits become effective August 1st.

Who are considered my dependents?

Spouse, domestic partner, children, step-children, and/or adopted children.

 
Do I need to provide a copy of the marriage certificate when getting married?

Yes, your dependent will not be eligible for coverage without a copy of the marriage certificate.

Who do I contact if I and/or one of my dependents have not received health and/or dental insurance(s) card?

Contact the health and/or dental provider to find out the status of the card.

If my spouse loses his/her coverage elsewhere can I add him/her to the City health and/or dental insurance?

Yes, you will have to provide the City with letter or Cobra letter from the employer.

Can I switch health and/or dental providers anytime during the year?

No, employees can only switch plans during open enrollment.

When is Open Enrollment?

Open Enrollment is November 3rd through November 21st, 2008.

Does the City pay into Social Security?

No, the city participates in PERS:  Public Employees' Retirement System.  Medicare portion of Social Security is the only deduction from paycheck.

I signed up for Dependent Care Reimbursement and am sending the claim form to the Flexible Spending Plan administrator.
  1. Does HR need a copy of the claim form?
    Yes, the copy will be scanned in your health file.
  2. Who is responsible for reimbursing me and when can I expect the check ...biweekly or monthly?
    TRIAD will reimburse you the money according to how much is in the account. If the cost incurred is more then what is in account, TRIAD will only reimburse amount in account and then will send you a check biweekly till you have been reimbursed
 
 
Benefit Information
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QUESTIONS?
Contact the Human Resources
Benefits Division
Telephone: (951) 826-5639
Fax: (951) 826-2421
Email: Citybenefits@riversideca.gov

Monday-Friday . . . 8am-5pm PDT