The mission of the Operations Division is for our uniformed men and women to maintain a constant state of readiness. To respond to and mitigate fires, traffic accidents, medical aids, and other types of emergencies so that the citizens and visitors of Riverside may be able to survive these unexpected tragedies. Additionally we strive to minimize damage to personal property and the environment. We strive to provide the public with timely basic and advanced life support when necessary in order to provide the best possible care to the injured and ill.

Every year Operations personnel respond to an average of 26,000 calls.  The Operations Division also supports mutual aid agreements with the cities of Corona, Moreno Valley, and other County areas as well as being part of the state mutual aid response system for large incidents. 

Our Operations personnel and resources are housed in 14 strategically located fire stations, divided into two battalions. Personnel work a three platoon schedule consisting of a 56 hour work week. In addition to training in all disciplines of firefighting, personnel also have specialized training in swiftwater response, hazardous materials, arson investigation, medical emergencies and rescue.