The City of Riverside Launches First Program of the Business Ready Riverside Initiative

Tuesday, July 30th, 2013

Register for August 15, 2013 training to learn how to save time and money in the plan check process.

As a part of its Business Ready Riverside Initiative, the City of Riverside has enhanced its customer services even more with the implementation of a new online system for submitting plans to the City and completing the plan review process. As a ‘Business Ready’ City, Riverside understands the challenges of today’s business and home owners and as such, strives to deliver programs that increase efficiencies and save money for the City’s customers.

The first of several components of Business Ready Riverside is the implementation of electronic plan review software, ePlan Review.  It is designed to save businesses and homeowners valuable time and money during the plan check process and enables more streamlined routing and more expeditious processing of plans.  There is no need to buy any software, ePlan Review accepts over 250 file types. This state-of-the art plan review system will increase efficiency within the City’s plan review process while reducing time and costs previously required of traditional paper plan review submittals.

Paper plan reviews have required applicants to produce multiple sets of plan documents for submittal to the Community Development, Fire, Public Utilities and Public Works departments.  If corrections were needed, the new plan documents showing corrections were printed and re-submitted to the City. This process continued repeatedly until the plan or project was approved.

With the new program, applicants submit an electronic copy and have access to the system to make changes as the review process unfolds.  ePlan Review routes the plans to all applicable City departments allowing for simultaneous review of the project with all reviewer comments returned to the applicant by email.  Under ePlan Review, if changes are required, new versions are submitted online and the review process starts again until the permit or project is approved. ePlan Review saves time and money as printing and delivery costs are removed from the project and multiple departments can review the plan at the same time.

This transition also has a “green” advantage, since it greatly reduces the number of documents that must be printed, as well as the number of delivery or pick-up trips to City Hall.

 “We believe ePlan Review will be a game-changer at City Hall,” Mayor Pro Tem Mike Gardner said. “The new system will allow our personnel to spend less time processing paper documents and more time doing the work that allows projects to move forward to construction.”

 

“Having ePlan Review available also shows promise for government,” said Al Zelinka, Riverside’s Director of Community Development. “We have very skilled personnel who are adept at working with applicants to ensure their projects comply with applicable codes,” Zelinka said. “ePlan Review allows  them to concentrate on that important aspect of their jobs and greatly reduces time required by the less efficient processing  that is involved with paper documents.”

In January 2013, the Riverside City Council approved the concept of Business Ready Riverside and authorized a contract with Avolve Software Corporation for the purchase of ProjectDox as the electronic plan management software solution known as ePlan Review.  In July 2013, ePlan Review was implemented as a soft launch, with additional software functionality and training in August 2013.

Applicant training for ePlan Review will be provided on August 15, 2013, and September 20, 2013, from 9:00 – 11:00 a.m. at City Hall in the City Council Chambers.   To register, contact Carlie Myers at cmyers@riversideca.gov or (951) 826-5495.

For more information on ePlan Review, visit at http://www.riversideca.gov/cdd or call (951) 826-5371.