Manheim Opens New California Service Center in Riverside

Monday, November 18th, 2013

Ribbon cutting at the dedication ceremony for the new Manheim California Service Center.

Manheim announced the opening of its new California Service Center in Riverside, CA at a dedication ceremony held November 12, 2013. The 89,000 square-foot multi-use building houses a Volkswagen Credit (VCI)/Audi Financial Services (AFS) Technical Operations Center, Manheim’s Employee Service Center West and other sales and support services for customers in the Southern California market.

“Our goal at Manheim is to continue to invest in solutions that benefit our customers and services that support our employees,” said Janet Barnard, EVP and chief operating officer for Manheim. “The California Service Center is a great example of that. We are helping our customers win by meeting their growing business needs, while planning for the future of our company and the industry.”

The Manheim California Service Center include:

  • Over 16,000 square-feet of dedicated space for VCI/AFS operations 
  • An Inside Sales operation that supports approximately 1,500 customers each week throughout 11 Western states 
  • Employee Service Center that supports 6,500 employees across the western half of the U.S. 
  • Expansion of 10-car hauler spots in the receiving lot from 10 to 32 
  • Over 2,000 additional parking spaces 
  • More than 10,000 square-feet of motorcycle storage space for BMW sale events
  • A dedicated team of 55 employees, including a Market leadership staff

“We are already experiencing elevated vehicle inventory levels on the West Coast,” said Mark Ilijanic, general manager of dealer remarketing for VCI/AFS. “It’s refreshing to work alongside a partner who is proactive rather than reactive to our business needs. The opportunities within this new facility at Manheim Riverside are endless, and we feel privileged to be partnering in this major growth strategy at this location.”

Inside the VCI/Audi Technical Operations Center.

The VCI/AFS Technical Operations Center will employ Manheim, VW and Audi technicians who will inspect vehicles and perform a variety of services.  These services include minor mechanical, cosmetic and major component repairs that are all designed to enhance the value of vehicles and make them front-line ready.


From January through October, more than 2,800 VW/Audi vehicles were processed through Manheim Riverside, and this number is expected to “significantly increase” at the new facility.

About Manheim Riverside
Established in 1988, Manheim Riverside is a wholesale auto auction located at 6446 Fremont St. in Riverside. It is affiliated with Manheim, the leading global provider of vehicle remarketing services and a subsidiary of Cox Enterprises. Located on over 160 acres and employing more than 300, Manheim Riverside is one of six Manheim auction locations in California. The Riverside location features 10 auction lanes, a paint and body shop, full mechanical shop and reconditioning and detail facility. Manheim Riverside’s body shop, detail shop and mechanical shops occupy more than 80,000 square-feet and have the capability of processing over 500 vehicles weekly.

To read the full press release from Manheim, click here.