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Building & Safety

General Information Request Form

The City of Riverside Building and Safety Division is committed to providing the highest level of customer service to the community. Please take a moment to complete this brief survey and provide useful feedback that we can use to improve our service to you and/or recognize staff that has gone above and beyond to assist you!
CUSTOMER CONTACT INFORMATION
Name:
Address
Phone #:
Email:
Permit #:
OFFICE CONTACT
Date of visit:
Time of visit:
Once you signed in, how long did you have to wait for service?
Who did you speak with?
What was the reason for your visit?
Was staff able to answer your questions or adequately assist you?
Comments
 
Was staff courteous, professional and respectful?
Comments
TELEPHONE CONTACT
Date of call:
Time of call:
If you were put on hold, how long did you have to wait for service?
Who did you speak with?
What was the reason for your call?
Was staff able to answer your questions or adequately assist you?
Comments
Was staff courteous, professional and respectful?
Comments
FIELD CONTACT
Date of contact:
Time of contact:
Who contacted you?
What was the reason for our visit?
Was staff able to answer your questions, explain issues, offer solutions and provide resources to you?
Comments
Was staff courteous, professional and respectful?
Comments
OVERALL SERVICE
Please rate the overall level of service you received:  
Do you have any suggestions for improving our service?
Do you have any additional comments or feedback regarding your experience with the Building and Safety Division that you would like to share?
Please enter the words you see in the box, in order and separated by a space. Doing so helps prevent automated programs from abusing this service.
General Information
Address:
3900 Main St. 3rd Floor
Riverside, CA 92522

Phone: (951) 826-5697

Fax: (951) 826-5622

Permits Issued
Mon - Fri 7:30am - 4:30pm
Hours
Mon - Fri 7:30am - 5:00pm
Closed on Weekends and Major Holidays
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